8. 1 - In accordance with articles L 121-20 and following of the code of consumption, the customer has 14 days from receipt of delivery to return any item ordered without having to give any reasons. You must return the item(s) in their original condition and packaging (including all attached garment tags/designer tags) unused and unwashed to: KIWI Service client e-boutique Parc d'activités - 12 rue Francois Arago 83310 - Cogolin FRANCE. Damaged, dirty, or incomplete articles will not be reimbursed. Return are free in Metropolitan France.
8.2 - Shipping and handling charges are refundable if a mistake is determined to have been made by Kiwi. Once the returned items have been received, in acceptable condition by Kiwi, a refund will be issued.
8.3 - Exchange or reimbursement cannot be done at Kiwi Store.